Canada’s transportation minister says no one who has bought a ticket for a flight will be allowed to be removed because of overbooking under a new passenger bill of rights.
Minister Marc Garneau said that the shoddy treatment of air passengers outlined in recent news reports will not be tolerated on any flight leaving or arriving to Canada.
He says new rules will ensure ‘travellers are treated like people and not numbers’
This is a game changer in the industry in Canada and will no doubt impact on airlines revenue. Unfortunately it will naturally hit Canada’s airlines the hardest as all their flights will depart or arrive in Canada, or the vast majority.