Ryanair has pledged to become plastic free in the next five years. Ryanair’s chief marketing officer Kenny Jacobs said:
“The ‘Always Getting Better’ programme, launched over four years ago, continues to go from strength to strength.
Our environmental plan includes our commitment to eliminate all non-recyclable plastics from our operations over the next five years. For customers on board, this will mean initiatives such as a switch to wooden cutlery, bio-degradable coffee cups, and the removal of plastics from our range of in-flight products. We will also introduce a scheme to allow customers to offset the carbon cost of their flight through a voluntary climate charity donation online.”
Ryanair has further extended its connecting flight service to selected routes at Porto Airport. The carrier launched the service last summer at Rome Fiumicino, before extending it to Milan Bergamo, and has now added an initial 20 routes through Porto.
These include from Madrid to Lisbon via Porto, and from Barcelona to Faro, Lisbon, Ponta Delgada and Terceira. The service allows customers to check-in luggage through to their final destination, with one booking reference for both flights, and avoids travellers having to go landside at Porto when connecting.
Ryanair has won clearance from the Advertising Standards Authority (ASA) to describe itself as ‘Europe’s no.1 airline’ after complaints that thousands of flight cancellations last year invalidated the claim.
TV and radio advertisements in September and October included voice-overs saying: “Discover why more and more people are choosing Europe’s number one airline.“
A poster advert seen on the London Underground on October 2 also featured the claim. The Advertising Standards Authority (ASA) received 13 complaints from people who claimed the ads were misleading in light of the thousands of flights Ryanair cancelled last year.
Dublin-based Ryanair won the battle after using International Air Transport Association data to show it was Europe’s largest airline, and cancellations affecting 0.5 per cent of its 129m annual passengers did not alter this.
The cancellations were down to a rostering error that meant Ryanair did not have enough crews. Staff used the impetus this gave to force Ryanair to recognise unions, something it had been heavily criticised for not doing before.