Entries by Barry

Newly launched Cyprus Airways set up S7 Airlines codeshare 

Russia’s S7 Airlines has announced a codeshare agreement with newly launched Cyprus Airways, which began operations on June 1 with a Larnaca to StPetersburg Airbus A319 service.  The flights are performed 3 times a week, according to S7 Airlines. A connection for Rhodes and Heraklion flights, which Cyprus Airways will begin later this month, will be available for passengers from St Petersburg. 

Unite Mixed Fleet Cabin Crew announce further Strike Action at BA

British Airways come up against further problems. After the IT meltdown 10 days ago which came with some very damaging PR to BA the union Unite have announced plans for a 4 day strike beginning on June 16th. Unite represent the ‘mixed fleet’ contracted cabin crew at British Airways Heathrow base only and the dispute […]

Emirates under fire over treatment of Taiwanese Cabin Crew

Emirates is under fire after insisting their Taiwanese cabin crew remove pins from their uniform displaying their islands flag.A leaked email suggests the airline was told by the Chinese government to ‘follow the One China policy’, Emirates subsequently told its crew to wear Chinese flags instead, but this request was later withdrawn. Flag pins are […]

Aeromexico use Facebook Messenger Chatbots

Aeromexico are leading the way in answering their customers queries. They have been using Facebook Messenger Chatbots to communicate with their customers. Aeromexico have said 4 out of 5 of customers ask basic servicing questions, bots respond with pre-prepared answers, but the bots can find a further 15% of answers to questions on the website. […]

Eurostar to launch direct service to Amsterdam to compete with Airlines

Eurostar plan to offer direct trains from London to Amsterdam by the end of the year, sparking a major price war with airlines. Initially there will be two trains a day and the journey from St Pancras International to city centre will take just under four hours. Direct trains between London and Rotterdam are also said to be in the […]

Jet2CityBreaks grows Christmas capacity by over a third and leases a A330 for Summer

Jet2CityBreaks has launched its Christmas programme with an extra 36 per cent capacity than last winter. The operator is offering almost 110,000 winter wonderland seats, 30,000 more than last year. The programme features 12 dedicated weekend trips, including flights from its new base at Birmingham. If the demand is there Jet2.com have the resources in the winter as many of their […]

Emergency on Thomson flight as noxious fumes overcome crew and passengers 

Tui has launched an investigation after two crew members and 25 passengers on a flight from Orlando were affected by nausea and dizziness shortly after take-off. The Thomson Airways Boeing 787 Dreamliner had just left the Florida airport for Bristol on Sunday when two cabin crew members reported feeling ill.  Four people were taken to hospital, with […]

Emirates apologises for ‘Wtf’ email sent to passenger 

Emirates has apologised to a passenger after she received an offensive message after seeking compensation from the airline. Claire Finch applied for €600 in compensation after her flight from Manchester to Dubai was delayed. Her application was successful, but shortly after she received confirmation a second email arrived from the airline with the subject line ‘Wtf..’. The […]

UK Cargo Operator CargoLogicAir into profit and takes delivery of 3rd Aircraft

UK freight operator CargoLogicAir, which started operations in 2016, has taken delivery of its third aircraft, a Boeing 747-400ERF. The cargo operator has acquired the aircraft from Irish lessor AerCap and the airline remains on schedule to operate 5 freighter aircraft within the first 5 years of operating. CargoLogicAir CEO Dmitry Grisham said ‘The arrival […]